VoiceWeb

About:

VoiceWeb develops Natural Language Interaction channels between customers and enterprises with comprehensive analytics for decision makers.

Website: http://www.voiceweb.eu

Twitter/X: voicewebsa

Top Investors: TANEO fund, SETE Ventures LP

Description:

VoiceWeb is a pioneer company in speech applications and speech analytics. VoiceWeb’ s Natural Language Interactions (NLI) platform, “ENELAI”, is designed as an inherently multi-channel, multilingual, multimodal, multi-domain customer engagement platform and currently supports English, Greek, Romanian, Polish, Arabic and Turkish languages with projects mainly in financial and telecommunications sectors. Additionally, VoiceWeb is active in the Mobile Marketing and VAS Sectors, with EASE, a Mobile Platform that can host Loyalty Schemes, Gaming and a multitude of VAS and Mobile Marketing Campaigns has been developed. EASE is a multi-touchpoint, multilingual and multimodal platform that can engage Mobile customers via Mobile Apps, IVR, SMS, USSD etc in order to create new revenue opportunities, increase customer engagement and reduce churn. Through its customer Data Analytics capabilities and Intelligent Dynamic Decision Making, EASE is an empowering tool for every Mobile executive since it can analyse customer behaviour and produce insights that help avoid churn and increase Average Revenues Per User (ARPU).